Heanor

Customer Service, Reception Apprentice



The Job

Reporting directly to the Customer Service Manager and having close working relationships with the Commercial Director, Sales Managers, Production Planning, Procurement, Quality Manager, Warehouse & Distribution and Accounts Department.

Key Responsibilities

  • Processing customer orders, new enquiries & quotes including technical advice
  • Dealing with customer order queries
  • Promotion of products and services
  • Data maintenance
  • Answering and screening telephone enquiries
  • Assist with the needs of visitors
  • Ordering stationary for the business
  • Raising complaints
  • To complete a training programme in the RPC bpi recycled products customer service department in Heanor.

The Person

The position would suit a person who has a positive attitude towards training, development and progression within a business. They would be able to demonstrate Microsoft skills, a suitable level of accuracy and be educated to C level or equivalent in English and Maths. Customer Service experience would be an advantage but not required. The ideal person would be self-motivated, outward looking and a forward thinker and be able to work with minimal supervision. They would need to demonstrate an empathetic approach and be a good team-player.

How to Apply

Please send your CV to the Heanor HR Team at  Heanor.HR@rpc-bpi.com by the Monday 22 July.

CV’s that are either from internal and/or external candidates will be considered.

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